Customer and Commercial Agreements

When to Contact Us: Before launching or revising customer terms, negotiating a material technology transaction, or resolving a mismatch between sales commitments and delivery capability.
Scope: Review product architecture, service commitments, pricing, implementation, support, suspension, liability, termination, and exit.
Possible Deliverables: Customer agreement, SaaS or licensing terms, commercial issues list, negotiation draft, or implementation checklist.

AI, Data and Product Terms

When to Contact Us: When a product uses AI systems, third party models, customer data, generated outputs, automated decisions, or data transfers that require clear accountability.
Scope: Address AI inputs and outputs, model dependencies, data rights, intellectual property, contractual accountability, human oversight, security, acceptable use, and supplier relationships.
Possible Deliverables: AI terms, data provisions, supplier flow downs, product policy review, risk allocation note, or governance recommendations.

When to Contact Us: When technology delivery involves international entities, resellers, suppliers, development teams, or service providers.
Scope: Assess proposed international operating and contracting arrangements, including the allocation of responsibilities among entities, customers, suppliers, and service providers. Identify matters requiring separate jurisdiction specific legal advice.
Possible Deliverables: Operating structure review, intercompany or partner terms, responsibility matrix, contracting plan, or local counsel issues list.

When to Contact Us: When ownership, licensing, development inputs, open source, brand use, inventions, or corporate approvals require clarification.
Scope: Review ownership chains, employee and contractor assignments, background and developed IP, licensing scope, governance approvals, and investment diligence readiness.
Possible Deliverables: IP clauses, assignment documentation, ownership schedule, governance approvals list, or diligence preparation note.